Items are eligible for return within 30 calendar days of purchase. Items must be unworn with tags still attached. Products must be unused. We do not accept items outside of the 30 calendar day window. Items purchased online can not be returned or exchanged to an Alchemy studio. Alchemy PDF programs are not eligible for return.
How to start an online purchase return:
1: Email firstname.lastname@example.org and tell us which item you’d like to return.
2: We’ll send you a Return Authorization (RA) number.
3: Ship your items back to following address. Please write the RA number on the outside of the package.
Crossfit St. Paul
Attn: Alchemy Returns
470 Cleveland Ave N #1
St Paul, MN 55104
Our online store cannot currently accept exchanges. If you would like a different item, please return the item and place a new order. Items purchased online cannot be returned or exchanged in an Alchemy studio.
All sale items are final.
The Torpedo has a Limited Lifetime Warranty against defects in materials or workmanship. This warranty does not protect against shipping damages, normal wear and tear caused by usage, chipping, or rusting.
Health Warning and Liability Disclaimer
You should consult your physician or other health care professional before starting this or any other exercise or nutrition program to determine if it is right for your needs. This is particularly true if you (or your family) have a history of high blood pressure or heart disease, or if you have ever experienced chest pain when exercising, smoke, have high cholesterol, or have a bone or joint problem that could be made worse by a change in physical activity. Do not use the Alchemy365 service if your physician or health care provider advises against it. If you experience faintness, dizziness, pain or shortness of breath at any time while exercising, you should stop immediately.
The Alchemy365 service offers health and fitness information and is designed for informational purposes only. Nothing stated or posted on the Alchemy365 site or available through any Alchemy365 services is intended to be, and must not be taken to be, the practice of medical, professional or counseling care. For purposes of this agreement, the practice of medicine and counseling includes, without limitation, psychiatry, psychology, psychotherapy, or providing health or nutrition care, treatment, instructions, diagnosis, prognosis or advice. You should not rely on any information on the Alchemy365 site as a substitute for, nor does it replace, professional medical advice, diagnosis, or treatment. If you have any concerns or questions about your health, you should always consult a physician or other health-care professional. Do not ever disregard, avoid or delay obtaining medical or health related advice from your health-care professional because of something you may have read on the service. The use of any information provided on the service is solely at your own risk.
If you are in the United States and think you are having a medical or health emergency, call your health care professional, or 911, immediately.
You may cancel or freeze (up to three months) your membership at any time. There is a 30 day bill refund maximum on membership.