FAQs
Yes, pre-registration is required for all classes! This helps us ensure you’re getting the best experience possible in every class. You can register for class through our website or in our mobile app! The Alchemy 365 App is available in the App Store and on Google Play.
Please make sure to review our Class Booking Policies before registering for class.
Yes, our LoHi and Tennyson studios have lockers, changing rooms and showers with complimentary towels.
Yes! We’re happy to help you change membership tiers at any time. Just let us know 1 billing cycle in advance and we will adjust your account before your next bill processes. Fill out the form HERE to request a membership tier change.
You can place a free hold on your account for up to 1 billing cycle (28 days)! If you need to place your account on hold for longer than 1 billing cycle, you may do so for $9.99 per billing cycle. Simply fill out THIS form and your General Manager will reach out to confirm your request has been processed.
You may cancel your membership at anytime but must give notice 1 full billing cycle in advance (28 days). To cancel your membership, you must fill out THIS form requesting this cancellation. Your General Manager will reach out within 72 hours to confirm your request has been processed. Our full terms and conditions can be found here.
Yes, Athletes between ages 18-24 get $20 off regular membership rates!
This discount is valid on full-priced membership rates only. This offer can not be stacked with any other discounts. Simply email info@alchemy365.com to opt into this discount. We’ll reach out to confirm you qualify for this discount and setup your account!
NOTE: You will be asked to present a photo ID at your next studio visit to verify your age. Pricing is subject to change once your age no longer qualifies you for this discount.
We offer a discount to households who train together at Alchemy 365!
Here’s how it works: The Primary member pays full price. Every family member added to your account gets $50 off their membership rate. This discount is valid on full-priced membership rates only. All family members must be on a full-priced membership to redeem this discount. This offer can not be stacked with any other discounts. All family members must remain on active membership to redeem this discount.
Simply email info@alchemy365.com to opt into this discount we’ll reach out to confirm you qualify for this discount and setup your account!
Every time a friend signs up for membership, you get $50 off your next month.
You must be on an active membership at the time of referral to receive a referral credit. All referral credit must be claimed within 28 days of the referred person signing up for membership.
To claim your referral credit, email info@alchemy365.com.
Premium Members: You’ll receive an email at the beginning of every month with the new monthly code. You can share this with your friends to utilize the two free Buddy Passes per month included in your membership. Then save your Buddy a spot in class with the steps below!
1. First, send your Buddy the following link to our class schedule. You will also need to send them your Buddy Pass promo code.
2. Once they have chosen the date, time, and studio that they want to take class, they will click “Enroll” next to the class of their choice.
3. Your Buddy will then be prompted to make an account (if they’ve never been to Alchemy before) or simply sign into their existing account. This step is required in order for someone to use your Buddy Pass.
4. After they have created their account or logged in, they will choose the “Buddy Pass” option in the online store. Then they’ll just need to apply the code at checkout!
If you have any questions, we’d be happy to help at info@alchemy365.com.