HOW TO CANCEL YOUR MEMBERSHIP
HOW TO CANCEL YOUR MEMBERSHIP
Upgrade or Downgrade Your Membership
You can change your membership tier at anytime. Just request the change one billing cycle in advance and we’ll update your membership before your next bill processes. To request a change, shoot us a live chat or email us at info@alchemy365.com and we’ll take care of the rest.
Submit a Membership Cancellation Request
All memberships are setup as auto-payments and automatically renew every 4 weeks until canceled. You may cancel your membership at anytime but notice must be given 1 full billing cycle in advance. To cancel your membership you must submit a cancellation request. Cancellations are not accepted in person, via email, or over the phone. Please note, cancellation policies at promotional rates may differ. Please see our full terms and conditions here.
Cancel Your Open Gym Membership
To cancel your Open Gym pass at any time, simply login into your account. Once logged in, click “Account” in the upper right hand corner. Scroll down to “Autopays” and click “Terminate” next to your Open Gym pass.
Sign up for our community newletter